Privacy Policy

Valley Aesthetic Skin Care Clinic ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide when visiting our website or our clinic.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, date of birth, mailing address, and other contact details provided during booking or consultation
• Health Information: Medical history, allergies, current medications, and treatment-related information necessary for safe service delivery
• Payment Information: Credit card details processed securely through third-party payment processors
• Website Usage Data: IP address, browser type, pages visited, time spent on pages, and referral source through cookies and analytics tools
• Photos: Before-and-after treatment photos taken with your written consent

How We Use Your Information

We use your information to:

• Schedule and manage appointments
• Provide safe, personalized aesthetic and medical services
• Process payments and maintain billing records
• Send appointment reminders, follow-up communications, and promotional offers (with your consent)
• Respond to inquiries, feedback, and customer service requests
• Improve our website, services, and customer experience
• Comply with legal, regulatory, and medical record-keeping obligations

How We Share Your Information

Valley Aesthetic does not sell, trade, or rent your personal information. We may share information with:

• Service Providers: Trusted third parties who help us operate our business (e.g., booking platforms, payment processors, email/SMS services, website hosting)
• Healthcare Partners: Medical professionals or laboratories involved in your care, only with your authorization
• Legal Requirements: Government authorities when required by law, court order, or to protect rights and safety

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website performance. We use Google Analytics and Meta Pixel to understand how visitors interact with our website. You can control cookies through your browser settings.

SMS & Email Communications

By providing your phone number or email, you consent to receive appointment reminders, confirmations, and promotional messages from Valley Aesthetic. You may opt out at any time by replying "STOP" to text messages or clicking "Unsubscribe" in emails. Message and data rates may apply.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Medical records are stored in compliance with HIPAA regulations. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Request deletion of your personal information (subject to legal retention requirements)
• Opt out of marketing communications
• Withdraw consent to use your photos or testimonials

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. Aesthetic treatments for minors require parental or guardian consent.

Third-Party Links

Our website may contain links to third-party websites, including social media platforms (Instagram, Facebook, TikTok). We are not responsible for the privacy practices of these external sites. Please review their privacy policies before sharing any information.

HIPAA Notice

As a medical aesthetic clinic, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) is handled with the highest level of confidentiality and is only disclosed as permitted or required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.